Privacy Policy

1. Introduction

CamIntelligence ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage with our services.

We are based in Cambridge, United Kingdom, and operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

CamIntelligence is the data controller responsible for your personal data. If you have any questions about this policy or our data practices, please contact us at:

Email: legal@cam-intelligence.com
Address: Cambridge, United Kingdom

3. Information We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide

• Contact form submissions: Full name, email address, organisation name, programme of interest, and any additional information you choose to share in the message field.
• Consultation bookings: Contact details and business information provided during the consultation process.
• Email correspondence: Any information you provide when communicating with us directly.

3.2 Information Collected Automatically

• Technical data: IP address, browser type and version, operating system, device information, timezone setting, and screen resolution.
• Usage data: Pages visited, time spent on pages, navigation paths, and referring website addresses.

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and consultation requests.
• To provide, maintain, and improve our services and programmes.
• To communicate with you about our programmes, updates, and relevant industry insights (only with your consent).
• To comply with legal obligations and protect our legitimate interests.
• To analyse website usage and improve user experience.

5. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual necessity: Where processing is necessary for the performance of a contract or to take pre-contractual steps at your request.
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights and freedoms.
• Legal obligation: Where processing is necessary to comply with applicable law.

6. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data. We may share your data with:

• Service providers: Trusted third-party companies that assist in operating our website and delivering our services (e.g. hosting providers, email service providers), bound by confidentiality agreements.
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with any merger, acquisition, or sale of assets, subject to standard data protection safeguards.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form data is typically retained for 24 months following the last interaction, after which it is securely deleted.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data in certain circumstances.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Request transfer of your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at legal@cam-intelligence.com. We will respond within one month of receiving your request.

9. Cookies

Our website may use essential cookies to ensure basic functionality. We do not currently use advertising or tracking cookies. If this changes, we will update this policy and implement appropriate consent mechanisms.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Transfers

Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113